At Harry Voyage, we want you to be completely satisfied with your purchase. If you’re not happy with an item, we offer a straightforward refund and return process.

Returns:

• You have 7 days from the date of delivery to request a return for any product that is unused, in its original condition, and with all packaging intact.
• If your product is defective, damaged, or not what you ordered, we will arrange for a return at no additional cost to you.
• Please ensure that the item is unused and undamaged. Products that have been opened, used, or damaged after delivery are not eligible for a return.

Refunds:

• Refunds will be processed once the returned item has been received and inspected.
• We will issue a refund to your original payment method. As we only offer cash on delivery as a payment method, refunds will be issued via bank transfer or other methods that may be agreed upon, based on your location.
• Please note that any shipping fees are non-refundable.

How to Initiate a Return:

1. Contact our customer support team at [email protected] within 7 days of receiving your product to request a return authorization.
   

    

2. Provide your order details and describe the reason for the return.
3. After receiving your return authorization, securely package the item and ship it back to us.

We will notify you via email once your return has been processed and your refund has been issued.

If you have any questions or need further assistance regarding returns policy, feel free to reach out to us at [email protected].