Welcome to Harry Voyage! These Terms and Conditions govern your use of our website, products, and services. By accessing and using our website, you agree to comply with these Terms. Please read them carefully.
1. General Terms
1.1 Acceptance of Terms
By using our website or making a purchase from Harry Voyage, you accept and agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or place any orders.
1.2 Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the date of the latest update will be reflected at the bottom of the page. It is your responsibility to review these Terms periodically for any updates.
2. Products and Availability
2.1 Product Information
We make every effort to ensure that the products listed on our website are accurately described, including images, specifications, and prices. However, we cannot guarantee that all product descriptions, images, and other content are error-free.
2.2 Product Availability
All products are subject to availability. In the event that a product you ordered is out of stock, we will notify you and give you the option to cancel your order or choose a substitute.
3. Orders and Payment
3.1 Placing an Order
By placing an order on our website, you are offering to purchase a product subject to these Terms. We reserve the right to refuse or cancel any order at our discretion.
3.2 Payment Method
We offer cash on delivery as the only payment method. Payment is to be made in cash at the time of delivery. No advance payments are required.
3.3 Order Confirmation
Once your order is placed, you will receive an order confirmation via email with the details of your purchase. Please note that this is not an acceptance of your order, but merely a confirmation that we have received it.
3.4 Order Cancellation
You can cancel your order within 24 hours of placing it by contacting us at [email protected]. Once the item has been shipped, cancellations will no longer be possible.
4. Shipping and Delivery
4.1 Shipping Policy
We offer worldwide delivery for our products. Shipping fees and delivery times will vary based on the destination and weight of the order. You can view the shipping charges at checkout.
4.2 Delivery Method
Orders are shipped through reliable courier services. You will receive tracking information once your order has been dispatched.
4.3 Customs and Import Duties
Any customs fees or import duties applicable in your country are the responsibility of the customer.
4.4 Damaged or Lost Items
If your item is damaged or lost during transit, please contact us immediately. We will work with you and the courier service to resolve the issue and may offer a replacement or refund if necessary.
5. Returns and Refunds
5.1 Return Policy
We accept returns within 7 days of delivery. The item must be unused, undamaged, and in its original packaging. Please refer to our Refund & Return Policy for full details on how to initiate a return.
5.2 Refunds
Refunds will be issued via bank transfer or another mutually agreed method. Since we offer only cash on delivery as a payment method, the refund will be processed after we receive the returned item.
6. Account Security and Responsibilities
6.1 Account Information
You are responsible for maintaining the confidentiality of your account information, including your email and shipping address. You agree to notify us immediately of any unauthorized use of your account.
6.2 Accuracy of Information
You agree to provide accurate and up-to-date information when placing an order, including your contact details, shipping address, and other relevant information.
7. Limitation of Liability
7.1 Use of Products
By purchasing from Harry Voyage, you acknowledge that you are responsible for using the products in accordance with the manufacturer’s instructions. We are not responsible for any injury, loss, or damage caused by improper use of our products.
7.2 Limitation of Liability
To the fullest extent permitted by law, Harry Voyage is not liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our website or products.
8. Privacy Policy
At Harry Voyage, we take your privacy seriously. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.
9. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to contact us at [email protected].