At Harry Voyage, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide you with a better shopping experience and to improve our services. The types of information we collect include:

1.1 Personal Information:
When you make a purchase or create an account, we collect personal information such as your name, address, phone number, and email address.

1.2 Payment Information:
Since we offer cash on delivery as the only payment method, no payment details are stored on our site. However, we may collect information related to your order for the purpose of delivering your products and confirming your identity.

1.3 Browsing and Usage Data:
We automatically collect certain information about how you use our website, including your IP address, browser type, device type, pages viewed, and time spent on our website. This helps us improve user experience and tailor our content to your needs.

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 Order Processing:
To process and fulfill your orders, confirm shipping, and deliver your products.

2.2 Customer Support:
To respond to your inquiries, provide support, and resolve any issues related to your orders.

2.3 Personalization:
To customize your shopping experience, including product recommendations and offers based on your preferences.

2.4 Marketing & Promotions:
To send you promotional emails and newsletters, if you have opted in to receive them. These may include product updates, sales, and special offers.

2.5 Improvement of Services:
To analyze usage patterns and improve the functionality and content of our website.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties except in the following cases:

3.1 Service Providers:
We may share your information with trusted third-party service providers who assist us in processing orders, shipping, and customer service. These third parties are required to keep your information secure and confidential.

3.2 Legal Compliance:
If required by law, or in response to a valid legal request (e.g., a subpoena or court order), we may disclose your personal information.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a notice on our website if this occurs.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security protocols and use encryption to safeguard sensitive data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Opt-Out and Unsubscribe Instructions

We value your privacy and understand that you may wish to opt out of certain communications. If you no longer wish to receive marketing emails or newsletters from us, you can easily unsubscribe by following these instructions:

5.1 Email Unsubscribe:
To unsubscribe from our promotional emails, click the “Unsubscribe” link at the bottom of any email you receive from us. Alternatively, you can send an email to [email protected] with the subject line “Unsubscribe.”

5.2 Account Preferences:
You can also update your communication preferences by logging into your account on our website and adjusting your settings.

6. Your Rights and Access to Information

You have the right to:

• Access and Update Your Information: You can access, review, and update your personal information by logging into your account on our website.
• Request Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain certain information.
• Data Portability: You can request a copy of the personal data you have provided to us in a structured, commonly used format.

To exercise any of these rights, please contact us at [email protected].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, how your personal data is used, or if you wish to exercise any of your rights, please contact us at [email protected].